Customer support that runs itself
Email, live chat and messaging in one inbox — with an AI copilot that drafts replies, deflects repeat questions and writes your documentation.
Everything support needs,
nothing it doesn’t
Built multi-tenant from the first commit: every workspace gets its own database, its own domain, its own brand.
Omnichannel inbox
Email, live chat, WhatsApp, Messenger, Instagram and Telegram land on one conversation spine — one customer, one history, whatever they used to reach you.
- Threading that survives channel switches
- Session windows honoured per provider
An AI copilot that never speaks for you
Grounded reply drafts, thread summaries and macro suggestions on every ticket — each one a suggestion your agent accepts, edits or ignores.
- Answers cite your own articles
- Personal data redacted before it leaves
SLAs with teeth
Business-hours clocks, warning windows and breach escalation that actually fire — every minute, on schedule.
Self-writing knowledge base
Solved tickets become draft articles; unanswered questions cluster into gaps. A human approves before anything publishes.
Reporting & quality
Event-fed dashboards, CSV exports, CSAT prediction, and rubric-scored review with a dispute loop your agents trust.
Fourteen AI capabilities.
Zero of them autonomous.
Support AI fails in exactly two ways: it invents answers, or it acts without asking. We designed both failures out of the product.
Read our principlesThe customer-facing bot answers only from articles you published, with the source attached. No article, no answer — it hands off to a person instead of guessing.
Drafts, scores and articles wait for a human decision. There is deliberately no “auto-send” switch anywhere in the product.
If the model is unavailable, unfunded or unsure, the feature says so and the workflow continues. Support never stops because AI did.
Emails, phone numbers and card-shaped strings are redacted before any prompt goes out, and usage is metered per workspace.
From signup to your first reply,
in an afternoon
No migration project, no implementation partner, no sales call required. Three self-serve steps — the numbers under each one are what you actually get.
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01
Create your workspace
Pick a name and an address, confirm your email, choose a password. You land as the workspace admin with the seat, the permissions and the panel already set up.
2 min to live 1:1 database per workspace -
02
Connect your channels
Forward your support inbox, drop the chat widget on your site, and link WhatsApp, Messenger, Instagram or Telegram. Every conversation lands on one spine, per customer.
6 channels, one inbox 0 migration scripts -
03
Let the copilot work
Drafts, summaries and the deflection bot start on the first ticket, grounded in whatever articles you have. Your agents review every suggestion before a customer sees it.
14 AI capabilities 0 of them autonomous
Free for 14 days · no credit card · your data stays yours if you leave.
The tools disappear.
The work gets easier.
“The drafts are grounded in our own articles, so nothing invented ever reaches a customer. First response time halved in a month — and my team stopped dreading Mondays.”
“Deflection actually deflects. A third of chats end with a cited article and a happy customer — before a ticket exists.”
“Twelve brands, twelve domains, one account. Setup took an afternoon instead of a quarter.”
Start free, grow when you do
Every plan includes the full inbox, the help centre and the AI copilot. Pay per agent, cancel anytime.
Up to 3 agents · full trial for 14 days
- Email & live chat inbox
- Help centre on your subdomain
- Macros & canned replies
- Core reporting
Everything a working support desk needs
- WhatsApp, Messenger, Instagram, Telegram
- AI copilot: drafts, summaries, deflection
- SLAs, automation & business hours
- Self-writing knowledge base
- Dashboards, exports & CSAT
Annual · volume pricing · onboarding
- Custom domains & multi-brand
- QA scoring with dispute loop
- App marketplace & full API
- Priority support & migration help
Your help desk, live in two minutes
Create the workspace, invite the team, answer today’s first ticket.